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We stand 100% behind our products and therefore offer a “Not satisfied, money-back guarantee”: you can return the product within 30 days of receipt.
As soon as your order has been shipped, you’ll receive a Track & Trace code via email. You can use this code to follow your shipment on our Track Your Order page.
If you haven’t received the email, please check your spam or junk folder. Still nothing? Feel free to contact us at info@twilightandco.com — we’re happy to help!
Yes, all our products come with a 30-day warranty. If you experience any issues during this period, just reach out to us at info@twilightandco.com — we’ll make it right.
No worries — if the item doesn’t fit your space, you can always return it. We offer a full refund on returns made within 30 days after delivery. Just make sure the product is not damaged and in its original packaging.
You can find answers to many common questions on our FAQ page. Still need help? Feel free to email us at info@twilightandco.com — we’re here to assist you!
At Twilight & Co., your comfort and trust mean everything to us. We believe that lighting should do more than just brighten a room — it should elevate your entire space and how you feel in it. Let’s begin the journey of creating warm, beautiful atmospheres together — one lamp at a time.
